Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and shipping update once your order has been dispatched.

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Delivery Time

Estimated delivery times within Pakistan:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

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Shipping Charges

Shipping charges are calculated at checkout based on your location and order value. Any applicable delivery fees will be displayed before you complete your purchase.

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Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) so you can monitor your package’s delivery status.

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Delivery Attempts

Please ensure that the shipping address and contact details provided are accurate. If a delivery attempt is unsuccessful due to incorrect information or customer unavailability, additional delivery charges may apply.

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Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 24 hours of receiving your package. We will review the issue and provide an appropriate solution.

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Delayed Deliveries

While we strive to deliver all orders on time, delays may occasionally occur due to courier services, weather conditions, or other factors beyond our control. We appreciate your patience and understanding.